Get in Touch

Let's talk about your project.

Whether you need a single custom piece or a bulk order for your event or organization, I'd love to hear what you have in mind. Reach out by phone or email and we'll take it from there.

Studio Hours

Monday – Friday: 9am – 5pm

Saturday: By appointment

Sunday: Closed

Common Questions

How do I place an order?

Just email, call, or text. I'll walk you through the process, discuss and mock-up your design, and confirm pricing before anything is started. Customers will receive an invoice by email, which must be paid in full before work begins.

How long does an order take?

Most orders are completed within 1–2 weeks after mock-ups are approved and the invoice is paid. Larger bulk orders or complex designs may require 2–3 weeks. I'll give you a clear timeline when we talk. The earlier I receive an order, the better, as time slots fill up fast.

Do you take returns?

I'm unable to accept returns or exchanges on custom orders. If there's an issue with your order due to a mistake on my end, I'll make it right — just reach out within 7 days of receiving your piece.

Can I provide my own artwork or logo?

Absolutely. I work with logos, custom artwork, photos, and text. Send your files along when you reach out and I'll let you know if any adjustments are needed. Mock-ups are provided and must be approved before work begins.

Do you ship?

Yes, I ship throughout the United States by UPS Ground. Every piece is carefully packed before it leaves the studio. I'll also hold orders, ensuring packages arrive at your venue by an agreed-upon date.

Your question here

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How to place an order

All orders are placed directly by phone or email — no online checkout. We'll discuss your design, confirm pricing, and walk you through the process from start to finish.

© 2026 AMEO Etching. Woman-owned small business.

Custom glass-etched awards and promotional gifts crafted with precision and care in Albuquerque, New Mexico.